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#520
by
Elmosaurus
on 16 Jun, 2011 19:08
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Nevermind; I was mistaken; I thought you were online with FDT.
Good luck!!
E.
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#521
by
Ommanipadmehum
on 16 Jun, 2011 19:08
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Call FDT - people good machines bad!
Well, ... that was fast. LOL.
Their Site is down for me.
E.
canot get through anymore
been 3 hours now
lost my 6 tix in cart at checkout
sent them an email
[email protected]
let's see if they answer
:-(
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#522
by
Elmosaurus
on 16 Jun, 2011 19:13
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Call FDT - people good machines bad!
Hope she gets through and secures tickets!
E.
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#523
by
DrGuano
on 16 Jun, 2011 19:14
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This happened again, got through to Grayline, put 6 tickets in cart and Service Unavailable!
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#524
by
MadameConcorde
on 16 Jun, 2011 19:19
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This happened again, got through to Grayline, put 6 tickets in cart and Service Unavailable!
We are in the same boat my friend!!
This is nerve wrecking! 3 hours now and over...
They are all amateurs. Why use such weak servers when they know they are going to have thousands and the servers are down on a permanent basis? I keep reloading and reloading and nothing comes.
:-(
By the time we get through - -if we ever - - all VIP pckgs will be gone.
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#525
by
st3v3
on 16 Jun, 2011 19:24
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Don't give up everyone! FDT now saying: we still have both packages available - dont give up FB fam!
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#526
by
MadameConcorde
on 16 Jun, 2011 19:30
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Don't give up everyone! FDT now saying: we still have both packages available - dont give up FB fam!
Why don't they take our orders via FB? They could if they wanted to. Their servers are mucked to the max - totally un-accessible - and they are telling us that???
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#527
by
Furner
on 16 Jun, 2011 19:34
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Don't give up everyone! FDT now saying: we still have both packages available - dont give up FB fam!
Why don't they take our orders via FB? They could if they wanted to. Their servers are mucked to the max - totally un-accessible - and they are telling us that???
I guess if you are ok with posting your credit card info on facebook that would be a valid option. The tickets are not going to go bad, they will get them all sold well before launch day. gotta be patient. those who are patient are more likely to get tickets. Just call their number, people seem to be getting through.
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#528
by
Furner
on 16 Jun, 2011 19:36
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This happened again, got through to Grayline, put 6 tickets in cart and Service Unavailable!
We are in the same boat my friend!!
This is nerve wrecking! 3 hours now and over...
They are all amateurs. Why use such weak servers when they know they are going to have thousands and the servers are down on a permanent basis? I keep reloading and reloading and nothing comes.
:-(
By the time we get through - -if we ever - - all VIP pckgs will be gone.
Both of those companies usually sell a few dozen reservations a day. This volume is unprecedented. I think the only things they could have done to prepare would be so expensive it would drive the ticket price sky-high. People think IT is free.......
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#529
by
st3v3
on 16 Jun, 2011 19:45
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Just got a report from a guy who finally made it thru on Grayline's website. He said it took 3.5 hours.
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#530
by
dichman
on 16 Jun, 2011 19:47
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FDT Tweet:
"for those that have a credit card charge but received no confirmation (either on-screen or email) please send an email with the name you attempted to make the reservation for PLUS last for digits of the cc that was charged to [email protected] and we will respond accordingly - thank you!"
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#531
by
MadameConcorde
on 16 Jun, 2011 19:48
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Just got a report from a guy who finally made it thru on Grayline's website. He said it took 3.5 hours.
Many of us are at that same stage
- got on at 6.00 PM my time which is 12.00 Orlando time - constantly trying - lost 6 tickets at secure payment login stage...
and no more way to access the site... Sent them an email an hour ago - still waiting for their answer...
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#532
by
Champ7AC
on 16 Jun, 2011 19:48
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Hello all!
I've been lurking on here for a month since a friend (who works at JSC) told me it was the best place for anything Shuttle related.
Anyway, I managed to get 4 causeway tickets thru Gray Line this afternoon. Took 3 hours, 6 failed Pay Pal purchase attempts, and 2 failed GL Checkout attempts... but the order finally went thru!
Looking forward to my first-ever Shuttle launch. Couldn't let the opportunity pass by to cross it off my bucket list.
---------------
Still haven't made airline reservations so I have to ask... do you think flying out on Monday evening would leave enough buffer time for possible delays, assuming nothing major comes up pre-launch?
Thanks as well for the awesome LaunchWiki site - very helpful!
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#533
by
DrGuano
on 16 Jun, 2011 19:54
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I finally got through to the Gray Line site and found I have 18 ticklets in my cart. I am now trying to delete 12 and check out. Wish me luck.
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#534
by
Sarah
on 16 Jun, 2011 19:54
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I am hanging it up. I already have a ticket and was trying to help some people on here out. Four hours is long enough. I can't commit anymore time to this. Sorry everyone! I tried.
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#535
by
Foochar
on 16 Jun, 2011 19:56
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Just call their number, people seem to be getting through.
I bought a causeway ticket at 3:43 (EDT) from FDT (don't have the finances to float any extra tickets otherwise I would have bought more to share on here) by calling them at 407-352-4646 and then selecting option 1 for reservations. Took me about 10 tries over a 15 minute period to get through (tried all three numbers I've seen posted here) and once it connected I had about a 3 - 4 minute wait on hold before I got to a real person.
One thing I noticed is that if you're using the 1-877 number it may ring a couple times and then go busy, probably when the toll free system tries to hand off to the local line and it is already maxed out. I'd recommend using the regular number instead of the 877 number, when you figure its going to be a ~5 minute call I'd think the toll charges would be insignificant compared to the cost of the ticket
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#536
by
st3v3
on 16 Jun, 2011 20:01
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Just got a report from a guy who finally made it thru on Grayline's website. He said it took 3.5 hours.
Many of us are at that same stage
- got on at 6.00 PM my time which is 12.00 Orlando time - constantly trying - lost 6 tickets at secure payment login stage...
and no more way to access the site... Sent them an email an hour ago - still waiting for their answer...
Are you calling FDT too? Just saw on their FB page that someone from England got through and got causeway tickets.
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#537
by
Furner
on 16 Jun, 2011 20:02
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Just call their number, people seem to be getting through.
I bought a causeway ticket at 3:43 (EDT) from FDT (don't have the finances to float any extra tickets otherwise I would have bought more to share on here) by calling them at 407-352-4646 and then selecting option 1 for reservations. Took me about 10 tries over a 15 minute period to get through (tried all three numbers I've seen posted here) and once it connected I had about a 3 - 4 minute wait on hold before I got to a real person.
One thing I noticed is that if you're using the 1-877 number it may ring a couple times and then go busy, probably when the toll free system tries to hand off to the local line and it is already maxed out. I'd recommend using the regular number instead of the 877 number, when you figure its going to be a ~5 minute call I'd think the toll charges would be insignificant compared to the cost of the ticket
Good suggestion!
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#538
by
K8B
on 16 Jun, 2011 20:12
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I finally got through to the Gray Line site and found I have 18 ticklets in my cart. I am now trying to delete 12 and check out. Wish me luck.
Deleting them took a while for me & kicked me off multiple times. I'm currently stuck between the checkout & secure info entry pages
. Good luck!
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#539
by
Endeavour Forever
on 16 Jun, 2011 20:16
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Still haven't made airline reservations so I have to ask... do you think flying out on Monday evening would leave enough buffer time for possible delays, assuming nothing major comes up pre-launch?
Thanks as well for the awesome LaunchWiki site - very helpful!
If you can, book with a carrier who doesn't penalize excessively for flight changes, have heard Southwest is a good choice in that regard.
Also, keep watching the processing thread for updates, it's your best source for knowing about launch prep happenings.
