Author Topic: NSF Outage - Short - May 20, 2014  (Read 3992 times)

Online Chris Bergin

NSF Outage - Short - May 20, 2014
« on: 05/20/2014 08:20 pm »
So that was only a short outage, but any outage is not good.

The Dallas datacenter had a "software based crash" on their routers. They appeared to get on it within four minutes and then we had to reboot and remount (Mark did it, I don't understand all of that).

Really apologize for that. Amazing we've survived the mass events of SpaceX stuff (the servers are very good) and then go down to two random issues at the host in a month.

Mark is investigating and will talk to the host about mitigation.

Chris.
Support NSF via L2 -- Help improve NSF -- Site Rules/Feedback/Updates
**Not a L2 member? Whitelist this forum in your adblocker to support the site and ensure full functionality.**

Offline kirghizstan

  • Full Member
  • ****
  • Posts: 671
  • Liked: 179
  • Likes Given: 86
Re: NSF Outage - Short - May 20, 2014
« Reply #1 on: 05/20/2014 08:23 pm »
if it matters, the forum links on the main page went down before the whole site did

Online Chris Bergin

Re: NSF Outage - Short - May 20, 2014
« Reply #2 on: 05/20/2014 08:25 pm »
That would point to the forum going down first, but the whole site is based in Dallas, so it was probably a snowball effect (all their hosted sites went down, not just us). Maybe time to look elsewhere.....although web people tell me there's no such thing as a host who is 100 percent up all the time.
Support NSF via L2 -- Help improve NSF -- Site Rules/Feedback/Updates
**Not a L2 member? Whitelist this forum in your adblocker to support the site and ensure full functionality.**

Offline RonM

  • Senior Member
  • *****
  • Posts: 3340
  • Atlanta, Georgia USA
  • Liked: 2233
  • Likes Given: 1584
Re: NSF Outage - Short - May 20, 2014
« Reply #3 on: 05/20/2014 08:33 pm »
Even if a host is 99.9% reliable, that still means your site is down nearly nine hours a year. Nothing is perfect.

Online jcm

  • Senior Member
  • *****
  • Posts: 3667
  • Jonathan McDowell
  • Somerville, Massachusetts, USA
    • Jonathan's Space Report
  • Liked: 1342
  • Likes Given: 797
Re: NSF Outage - Short - May 20, 2014
« Reply #4 on: 05/20/2014 08:34 pm »
if it matters, the forum links on the main page went down before the whole site did

Yes, I had no problem seeing the main page and articles, but could not see any of the forums. Glad you are back!
-----------------------------

Jonathan McDowell
http://planet4589.org

Offline Hog

  • Senior Member
  • *****
  • Posts: 2847
  • Woodstock
  • Liked: 1703
  • Likes Given: 6876
Re: NSF Outage - Short - May 20, 2014
« Reply #5 on: 05/21/2014 11:04 am »
I couldnt access anything, was there then not.  Wasnt down long.
Paul

Offline mvpel

  • Full Member
  • ****
  • Posts: 1125
  • New Hampshire
  • Liked: 1303
  • Likes Given: 1685
Re: NSF Outage - Short - May 20, 2014
« Reply #6 on: 05/26/2014 04:08 pm »
You'd think a commercial data center wouldn't have a SPOF in something as basic as their routers. I'm rather surprised.
"Ugly programs are like ugly suspension bridges: they're much more liable to collapse than pretty ones, because the way humans (especially engineer-humans) perceive beauty is intimately related to our ability to process and understand complexity. A language that makes it hard to write elegant code makes it hard to write good code." - Eric S. Raymond

Tags:
 

Advertisement NovaTech
Advertisement Northrop Grumman
Advertisement
Advertisement Margaritaville Beach Resort South Padre Island
Advertisement Brady Kenniston
Advertisement NextSpaceflight
Advertisement Nathan Barker Photography
0