L2 Membership Q&A Section - 2023 Update

[Chris Bergin]

https://www.nasaspaceflight.com/l2/

Here's some helpful answers to any potential questions about your L2 membership, from joining, to renewing. Also, you can ask questions covered or if you require any additional clarification.

1) Why do I need a username?

A) The forum software requires you to be logged in so it knows you're a L2 member (a setting we add to your profile when you join) to give you access to the L2 sections.

2) Why did you move L2 subscriptions to the NSF Store?
https://shop.nasaspaceflight.com/products/nsf-l2-subscription

A) We previously used just a Paypal link. A number of people wanted to join L2 but didn't want to use that avenue. With subscriptions now in the store, you have multiple options (including Paypal) and it centralizes and aligns better with how we use your support to push NSF forward.

3) Where does my support money go?

Unlike a lot of space sites, a parent company does not own NSF. As such, all revenue into NSF gets reinvested into the production of NSF content. Thanks to the store format, there is next to no service fee cut, so NSF benefits far more than - for example - super chats on YT, which are still amazing and gratefully received, but Google takes a big cut.

4) Why is L2 in the format of a forum?

A) Multiple reasons, from it being a similar format to those who have previously accessed the open forum areas, through to the ability of our forum to host images, video and downloadable pdfs and files - something that requires an external link you have to click on the likes of Reddit. Everything is hosted on NSF servers here.

It also allows you to discuss the info, ask questions, see additional context in the replies, etc. All L2 threads start with actual L2 content, with a few set discussion threads to keep the update sections clean of nonupdate posts. This helps it become interactive and very useful when people savvy in the subjects covered via content add their own posts.

5) I'm in L2 and I see the vast amount of photos being uploaded and some I really like. Do I get to keep those even if my subscription ends?

A) Yes. You could join for L2, download everything (it'd take you more than two months because L2 is a massive database of content that's been built since 2005 (covering space flight from the 1950s to today) and you'd get to keep it after your access expires at the end of your term.

6) Can I repost any L2 content on other sites/social media?

A) No, that would be a breach of your membership. No member-only area of any site allows public reposting.

7) What if I wanted to gift a L2 membership to a friend or relative? Can I do that?

A) Yes! L2 subscriptions only require a paid subscription and a username:
More on "gifting": https://forum.nasaspaceflight.com/index.php?topic=44470.0

8 ) What is this Lifetime people keep talking about?

A) Lifetime L2 was at the request (over 10 years ago) from members who were renewing year on year. A one off price for lifetime L2, never needing to renew again). More details on that option are available to both current L2 members and anyone (it's rare, but it's happened) who wants to jump in. I'd recommend you test L2 out first, of course.

L2 Lifetime also includes Lifetime access to our NSF Member Discord (a Capcom or above YT Membership Perk), via an invite with some extra discord channels related to NSF L2.

9) Is L2 worth it? I mean, is it?

A) Yes (well, I would say that). I'll set up a thread (link to come) for L2 members to say what they like about it so you can get a more balanced view. But yes

10) I think I did it wrong when trying to join. I need help.

A) Totally here for you. You can DM/PM me here. E-mail me [email protected] - DM me on Twitter (I have open DMs: https://twitter.com/NASASpaceflight - heck you know I'm always about, so fire me a message. I'll help you for sure.

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Any questions not covered? Add them below! Main ones will be copied into this top post.

[InfiniteQuantum]

I have purchased an L2 2-month membership, but I still have no access to the L2 forums. Please advise

[Chris Bergin]

I have purchased an L2 2-month membership, but I still have no access to the L2 forums. Please advise

It's not automatic, I upgrade you based on the notification of new L2 member, but it was five minutes Though it gives me the opportunity to note what's in the overview that it is myself who upgrades L2 members so it can be up to eight hours if I ever get that much sleep, ever

[lacross]

Stupid question
im a new here, how can i purchase it?

[catdlr]

Stupid question
im a new here, how can i purchase it?

https://www.nasaspaceflight.com/l2/

Scroll to the bottom.

[Spaceguy5]

Are y'all no longer honoring space industry L2 upgrades? When did that policy change go into effect?

[Gary NASA]

I'm a free space industry (NASA) member and I'm very thankful for it. L2 is an amazing place to keep informed and without the fast moving posts of the open forum. Far more info heavy in there too and NSF does an amazing job with the content, which is why NSF is leading the pack for NASA and commercial coverage. You should message Chris as the forum software can sometimes interact with cookie and setting where one of the team will need to refresh your profile. Always a good sign to see industry members instantly missing their L2 access.

[Andy USA]

This has been resolved.

[Spaceguy5]

This has been resolved.

Thanks!!

[motokenzo.]

I purchased L2, was approved and have access to forums BUT no cool orange N over in discord? Trying to get my orange N. Thanks

[Chris Bergin]

I purchased L2, was approved and have access to forums BUT no cool orange N over in discord? Trying to get my orange N. Thanks

It was in the message I sent you when you went lifetime. Please reply to it and we can sort it

I'll message you again and highlight that line.

[ras391]

Love it.

[1vor]

Didn't know where else to post. but yeah... (Jay Bee on YT)

How do all o/

[smndk]

I have a lifetime L2 membership. Does it give access to NSF member discord? If so, how do I get an invite? 😃

[Chris Bergin]

I have a lifetime L2 membership. Does it give access to NSF member discord? If so, how do I get an invite? 😃

It does, lifetime discord access with the L2 lifer role.

I'll PM you, but to answer the question, when you go lifetime it's an option to gain the invite in the confirmation. If you're a lifetime from pre-Discord (L2 has been running since 2006), just message me and I'll hook you up

[unclemortynom]

How long does access to L2 forums take? I bought the 2 months but forums still nothing.

I put my username in too so not sure if i did something wrong.

[Chris Bergin]

How long does access to L2 forums take? I bought the 2 months but forums still nothing.

I put my username in too so not sure if i did something wrong.

You're in now, you did it right.

It's not automated. I get a notification and I personally check the details and upgrade people into L2. In this case it was four minutes after you signed up

[Metalskin]

A question re members Youtube for NSF. From memory the Youtube members videos are mirrored in L2, but I assume that is limited to completed streams and not live streams.

Is there a way for L2 members to access things like the multi-view for the starship launch without having a separate Youtube membership?

Apologies if this isn't the correct place to ask, I wasn't sure where is best to ask.

Cheers,
James

[catdlr]

A question re members Youtube for NSF. From memory the Youtube members videos are mirrored in L2, but I assume that is limited to completed streams and not live streams.

Is there a way for L2 members to access things like the multi-view for the starship launch without having a separate Youtube membership?

Apologies if this isn't the correct place to ask, I wasn't sure where is best to ask.

Cheers,
James

James

The issue is not with NSF, but YouTube cannot connect to or recognize L2 members. HOWEVER, Lifetime L2 members have access to NSF on Discord, and once there, you can open the Multi-view player in Discord as a separate tab on your browser, and there are two sets of multi-view options. You can talk to other members on your headphones, which you can't do on YouTube. More fun.

Tony